Customer journey
We find key stages, risks of churn and points for communication.
Growth from existing customer base
CRM and retention marketing
We design the client lifecycle and communications that help activate, retain and return the audience.
Scope of work
What we do
Segmentation
We combine behavior, purchases, values and interests of the client.
Automation
We set up triggers, omnichannel scenarios and personalization.
Experiments
We check offers and the impact of communications on retention and LTV.
Channels & tools
Selected for your goals
We use only those platforms and formats that correspond to the audience, economy and stage of the funnel.
01CRM and CDP
02Push and in-app
03SMS
04WhatsApp and Telegram
05Loyalty programs
06Personal offers
Deliverables
What you receive
The final composition depends on the initial data, the selected channels and the scale of the task.
Lifecycle card
Scenarios from activation to return.
Segment model
Client grouping rules.
Automatic scripts
Triggers and communication patterns.
Retention report
Repeat purchases, churn, LTV and uplift.
How we work
From data to growth
We fix the goal, launch the managed system and improve it based on the actual result.
Context
We analyze the product, audience, funnel, competitors and current data.
Plan
We define hypotheses, channels, messages, budget and success criteria.
Implementation
We prepare materials, set up tools and start work.
Optimization
We measure the effect, test improvements and scale the result.
Related services
Build a complete system
We will combine several areas into a single promotion program.
Next step
Let's discuss promotion
Tell us about the product and goal - we will suggest the approach, channels and format of the first stage.