1. General provisions
This Policy applies to the webnet.kz website and describes WebNet’s approach to the collection, processing and protection of personal data. Processing is carried out in accordance with the legislation of the Republic of Kazakhstan, including Law of the Republic of Kazakhstan “On personal data and their protection”.
Data operator: WebNet. For privacy issues, please call +7 707 845 34 24 or through WhatsApp.
2. What data can be processed
When contacting through the form, the user independently indicates:
- Name;
- phone, email or other contact;
- area of service you are interested in;
- description of the task and other information that the user decided to provide.
The hosting provider and technical infrastructure can automatically process technical information: IP address, device and browser type, request time and security logs. The site's source code does not set its own analytics or advertising cookies.
3. What is the data for?
- to respond to requests and communicate with the user;
- to clarify the task and prepare a proposal;
- to execute agreements at the user’s initiative;
- to ensure the security and stable operation of the site;
- to comply with legal requirements.
The data is not used to automatically make decisions that affect user rights.
4. How the form works
The form on the website does not save requests in its own database. After clicking the button, the data specified by the user is transmitted through a secure server processor to the WebNet Telegram chat, intended for receiving applications. The recipient of the message is only the designated owner of this chat.
Information is retained for no longer than is necessary to respond, conduct business correspondence, fulfill agreements and comply with applicable legal requirements.
5. Third party services
The Telegram Bot API is used to deliver the application. When submitting a form, the information is transferred to the Telegram infrastructure and processed according to the rules of this service; such transfer may be cross-border in nature. When you go to WhatsApp, the data is also processed by the corresponding service according to its own rules. Technical site data may be processed by the hosting provider to the extent necessary for content delivery, protection against abuse, and maintenance of technical logs.
WebNet does not sell personal information or transfer it to third parties for other people's advertising. Transfer is possible when it is necessary to fulfill the user's request, is required by law, or is carried out with the consent of the user.
6. User rights
The user has the right to request information about the processing of his data, demand clarification, blocking or deletion, as well as withdraw previously given consent, unless otherwise provided by law.
To exercise these rights, simply contact WebNet and describe your request. To protect data, confirmation of the applicant's identity may be required.
7. Privacy and security
WebNet takes reasonable organizational and technical measures to limit unauthorized access, modification, disclosure or destruction of personal data. Access is granted only to persons who need the information to process the request or fulfill obligations.
8. Contacts
Questions, statements and requests regarding personal data:
- telephone: +7 707 845 34 24;
- WhatsApp: write WebNet.