Process automation
Routes of applications, approvals, tasks and documents.
Less routine - more speed
We find repetitive operations and turn them into manageable digital processes with clear metrics.
What we solve
Routes of applications, approvals, tasks and documents.
Data exchange between CRM, ERP, website, telephony and external services.
Automate repeatable actions in existing programs.
Automatic collection of indicators and up-to-date dashboards.
Deliverables
The composition of the result is specified according to the task, scale and current maturity of the project.
As-is state and target schema.
Configured rules, roles and notifications.
Reliable data exchange and error handling.
Control of time, quality and process bottlenecks.
Process
We work in short, clear steps and show the intermediate result.
We clarify goals, users, processes and restrictions.
We formulate the approach, scope, priorities and criteria for success.
We make iterations, check quality and show progress.
We implement, measure results and plan development.
Related expertise
We will involve the necessary specialists and maintain single responsibility for the result.
Frequently asked questions
Answers to questions that help determine the format of the first stage and prepare for discussing the task.
Repetitive operations with a large volume of manual input, delays and errors: processing applications, approvals, documents, notifications and management reporting.
Not necessarily. Often it is enough to connect existing CRM, 1C, website, telephony and other services via API, bots or an intermediate integration layer.
Before implementation, we record the initial indicators: operation time, number of errors, employee workload and speed of the process. After launch, we compare the changes.
Yes. Typically we start with a limited process with a clear impact, test the solution, and then scale the approach to other departments.
Next step
Briefly describe the context - we will suggest the format of the first stage.